TheCustom Jewelry Process
The custom jewelry process at our Snellville store runs through five stages, in order: consultation, mold kit, design, crafting, and delivery — typically 2 to 4 weeks from your first appointment to a finished piece in hand.
Share Your Vision
Consultation
Start with a private consultation where we discuss your design ideas, style preferences, metal choices, and budget. Whether you have a specific vision or need guidance, our experts will help shape your concept.
- Private 15-30 minute consultation
- Discuss design ideas and references
- Review metal and diamond options
- Get a preliminary quote
Made From Your Own Mold
Mold Kit
We ship a professional dental impression kit directly to your door. Follow our simple video guide to create your mold at home. This ensures your grillz fit perfectly and comfortably.
- Professional-grade impression kit
- Easy video instructions included
- Prepaid return shipping label
- Free replacement if needed
Visualize Your Piece
Design
Our designers create detailed 3D renders of your custom piece. Review and approve the design before we begin production. Request unlimited revisions until it is exactly what you envisioned.
- High-quality 3D renders
- Multiple angle views
- Unlimited design revisions
- Final approval before production
Handmade Excellence
Crafting
Our master jewelers handcraft your piece in our Snellville showroom using the finest materials. Each diamond is set in the store, and every detail is meticulously perfected.
- Solid gold construction
- Stones set in the store
- Quality inspection at every stage
Insured & Tracked
Delivery
Your finished piece is carefully packaged in a premium presentation box and shipped via insured, tracked delivery. We include care instructions and a cleaning cloth.
- Fully insured shipping
- Signature required delivery
- Premium presentation box
- Care kit included
Our Promise
Warranty and Care
Warranty
Every piece carries a warranty against manufacturing defects, and our jewelers check each piece for them before it is handed over.
Adjustments & Repair
Adjustments and repairs are covered by our care plans; ask us about them.
Hallmarked Gold
All gold is hallmarked, and every piece is inspected at each stage of the work.
On-Time Delivery
We meet our delivery estimates or your next cleaning is free.
Common Questions
Frequently Asked
Choose custom when nothing in stock matches your vision, you're resetting or inheriting a stone, you need a size outside standard ranges, you want engraving or a date, or you need a matching pair or set. Buy ready-made when your date is close, your budget is fixed, or a stock piece already fits — see our ready-to-ship pieces at /gifts.
From consultation to delivery, the typical turnaround is 2-4 weeks depending on the complexity of your design. Rush orders are available for an additional fee.
No problem! We'll send you a replacement kit at no charge. Our video guide makes it easy, and our team is available to help via video call if needed.
Minor changes can be accommodated before production begins. Once crafting starts, changes may require additional time and cost.
Custom pieces are made specifically for you and cannot be returned. Adjustments after delivery are covered by our care plans; ask us about them. See /returns for our full return policy.
Let's Create SomethingExtraordinary
Begin your journey with a private consultation. Our team is ready to bring your vision to life.
When to Choose Custom Jewelry — and When Not To
Choose custom jewelry when nothing in stock matches what you have in mind; buy ready-made when your timeline or budget is fixed and a stock piece already does the job. In more detail: custom is the right call for a one-of-a-kind design, a stone being reset or inherited, a ring size or dimension outside standard runs, engraving or a date, or a matching pair or set that has to be made together. Ready-made is the better choice when your date is close — our custom timeline runs 2-4 weeks from consultation to delivery, so a tight deadline favors stock — when your budget is fixed and you want to see the price today, or when a piece already on the shelf does what you need. For that case, browse our ready-to-ship gift collection instead.
From First Sketch to Finished Piece
Custom jewelry should feel collaborative, not mysterious. Our process moves from an in-person or virtual consultation through CAD design and 3D rendering, then careful crafting and final delivery — so you see and approve your piece at every stage before it’s made. Everything is made in our Snellville, GA store. When you’re ready, book a consultation to begin.
Guides & Answers
Go deeper on a specific category, or see what we've built.
- Custom Jewelry in AtlantaEvery category we commission — rings, grillz, chains, pendants, and bridal sets — in one place.
- Custom Jewelry GalleryPieces we can build for you — prototypes and past commissions, filterable by category.
- Custom Engagement RingsSolitaires, halos, wedding bands, and bridal jewelry, commissioned in Snellville, GA.
- Custom PendantsDiamond and gold pendants designed from scratch around your stone and chain.
- Custom Chains & BraceletsCuban, tennis, and name-link chains and bracelets, built to your length and metal.
- Custom GrillzGold and diamond grillz cast from your own impression — open-face, solid, or fully iced.